One of the most persistent myths in car ownership is that you must take your vehicle back to the dealership for log book servicing if you want to keep your warranty. This costs Melbourne drivers hundreds of dollars unnecessarily every year.
The reality is different — and it’s backed by Australian law.
What the Law Actually Says
Under Australian Consumer Law, you have the right to have your vehicle serviced by any licensed mechanic without voiding your manufacturer warranty — provided the work is completed to manufacturer specifications using parts of the required standard.
The Australian Competition and Consumer Commission (ACCC) has been explicit on this point. A dealership cannot void your warranty simply because you chose an independent mechanic for routine servicing. They would need to demonstrate that the independent service caused the defect — a very high bar.
At BPS Automotive, we access the same manufacturer service data as dealerships through industry databases. Every log book service is completed to specification, with full documentation.
What’s Included in a Log Book Service?
The exact tasks depend on your vehicle’s make, model, and the specific service interval. Most log book services include:
- Engine oil and filter replacement (using the manufacturer-specified oil grade)
- Air filter inspection and replacement if required
- Fuel filter inspection (service interval varies by manufacturer)
- Cabin air filter check and replacement if required
- Brake inspection — pad thickness, rotor condition, fluid level
- Tyre inspection and rotation
- All fluid levels checked and topped up — coolant, power steering, brake fluid, windscreen washer
- Battery condition check
- Visual inspection of belts, hoses, suspension, and steering components
- Service indicator reset
- Stamp and documentation of your vehicle’s service book
We tell you what we found, what we did, and what to watch for at your next service. No surprises at the counter.
How Much Does It Cost in Mordialloc?
Pricing varies by vehicle and service interval. Here’s a general guide:
| Service Type | Typical Cost (Independent) | Typical Cost (Dealer) |
|---|---|---|
| Minor service (small car) | $180–$260 | $300–$450 |
| Standard service (sedan, SUV) | $250–$380 | $400–$600 |
| Major service | $380–$580 | $600–$950+ |
The service tasks are identical. The difference is workshop overheads and brand premium — which you’re paying for without getting anything additional in return.
How Often Should You Service Your Car?
Most manufacturers specify service intervals based on whichever comes first:
- A set number of kilometres (commonly 10,000km or 15,000km)
- A set period of time (commonly 6 or 12 months)
If you’re unsure of your vehicle’s service schedule, your service book will have the intervals listed. Alternatively, bring it in and we’ll look it up for you.
Missing service intervals — even slightly — can affect your warranty claim eligibility if a fault develops that the missed service may have caught or caused.
Why a Complete Service History Matters
A properly stamped and documented service history adds real value when you sell your vehicle. Private buyers and car yards both look for it, and a car with a full independent service history from a reputable workshop is treated the same as one serviced at a dealer.
For higher-value vehicles, a complete service history can add several thousand dollars to the asking price.
We record every service clearly in your logbook and can provide printed job cards on request.
Book a Log Book Service in Mordialloc
BPS Automotive services all makes and models at our Mordialloc workshop, covering Mentone, Parkdale, Cheltenham, Highett, Cheltenham, Chelsea, and surrounding Bayside suburbs.
Call 03 9588 2992 or book online to arrange your next service.